Last updated: 18 October 2025

Welcome to That Review, accessible via https://thatreview.co.nz and https://app.thatreview.co.nz.

“That Review”, “we”, “us”, and “our” refer to Getting Hitched Limited (New Zealand Company Number 9429049443059), which owns and operates the That Review platform and related services.

By creating an account, subscribing, or otherwise using our services, you agree to these Terms of Service (“Agreement”). If you do not agree, you must not use the platform.

1. Application

1.1 By accepting these Terms, registering for an account, or ordering any services from That Review, you (“you”, “your”) agree that this Agreement applies to all services we provide to you (“Services”).
1.2 These Terms replace any prior terms and may be updated from time to time. The version in effect when you signed up applies to your subscription period.

2. Ordering, Term and Renewal

2.1 Orders may be placed through our website or other approved methods. All orders are subject to our acceptance. A confirmation email acknowledging your order is not acceptance until we confirm in writing.
2.2 We will begin providing Services once your order is accepted and subscription fees are paid.
2.3 Subscriptions continue for the period (1 month) you agree to at the time of your initial subscription and automatically renew for equal terms unless you cancel prior to your renewal date. The initial and renewal periods together form the “Term”.

3. Fees and Payment

3.1 Fees (“Fees”) are:

  • set according to our current pricing agreed to at the time of subscription(subject to change);
  • payable in advance unless otherwise agreed;
  • paid by credit card via Stripe payments.
  • in NZ dollars;

3.2 Our system will charge you automatically on the renewal terms. If you have provided credit-card details, you authorise us to charge renewal Fees automatically.
3.3 If payment fails or is overdue, we may suspend your access and recover collection costs (including legal fees).

4. SMS Messaging

4.1 If your plan includes SMS review requests:

  • One SMS = 160 characters (including the unsubscribe link)
  • Unused credits do not roll over.
  • SMS must use must not be excessive & if deemed so, will be suspended until further notice.

5. Use of Services

You warrant that:

  • You will comply with all usage limits and platform guidelines.
  • You will promptly supply all information, content, and branding (“Materials”) needed for us to deliver Services.
  • You have obtained consent from each contact (“Customer”) you ask us to message.
  • All Customer information you upload is accurate and current.
  • You have legal rights to use and licence all Materials.
  • You will comply with all applicable laws, including the Privacy Act 2020 and the Unsolicited Electronic Messages Act 2007.
  • You will not:
    • send unsolicited or misleading communications;
    • upload or distribute unlawful, defamatory, or harmful content;
    • interfere with, modify, or reverse-engineer our systems;
    • share login credentials with unauthorised parties; or
    • take any action that could damage That Review’s reputation or intellectual property.

We may suspend access if these conditions are breached.

6. Warranties and Service Performance

6.1 We will provide the Services with reasonable care and skill and in accordance with the description published on our website from time to time. We may update or modify the Services, features, or systems as part of ongoing improvement.

6.2 Our obligation to perform the Services depends on:

  • your timely payment of all Fees;
  • your prompt supply of any required materials, data, or approvals; and
  • there being no Force Majeure event affecting delivery.

6.3 You acknowledge that you are purchasing the Services for business purposes. To the maximum extent permitted by law:

  • the Services are provided on an “as is” and “as available” basis;
  • we make no warranties or guarantees about results, uptime, response rates, or review outcomes; and
  • all implied conditions, warranties, and guarantees (including those under the Consumer Guarantees Act 1993 or the Contract and Commercial Law Act 2017) are excluded.

6.4 We are not responsible for whether customers respond to review requests or the nature of any feedback they provide. Once a review is submitted, we cannot alter or remove it.

6.5 If we are found liable for a breach of warranty, our sole obligation will be, at our discretion, to re-perform the affected Services, apply a service credit, or refund the relevant Fees.

7. Liability

7.1 You indemnify us against all claims, costs, and losses arising from your use of the Services, your breach of this Agreement, or any third-party claim that your Materials infringe their rights.
7.2 We are not liable for any indirect or consequential loss, including loss of profits, data, or opportunity.

7.2A We take reasonable steps to protect your data; however, you acknowledge that no system is completely secure.
To the maximum extent permitted by law, we accept no responsibility or liability for any loss, corruption, unauthorised access, or disclosure of data resulting from:

  • malicious attacks, viruses, or other harmful code,
  • unauthorised third-party access, hacking, or security breaches,
  • failures of hosting providers or communication networks, or
  • your failure to maintain adequate security of your own systems or credentials.

7.3 Our total liability is limited to the Fees you paid in the three months before the event giving rise to the claim.

8. Intellectual Property

8.1 We own all intellectual property in the That Review platform, systems, software, and materials we create (“Our IP”).
8.2 Subject to your payment of Fees, we grant you a non-exclusive, non-transferable licence to use Our IP during the Term for your business use only.
8.3 You retain ownership of your own data, Materials, and Customer information (“Your IP”).
8.4 You grant us a royalty-free licence to use Your IP solely to provide the Services.

9. Confidentiality and Privacy

9.1 All non-public information we share is confidential. You must not disclose it without our consent.
9.2 Both parties must comply with the Privacy Act 2020.
9.3 Personal information is handled under our Privacy Policy.
9.4 You consent to receive emails from us and can unsubscribe at any time.
9.5 Individuals may request access to or correction of their data by emailing info@thatreview.co.nz.
9.6 We may use aggregated, non-identifiable data for analytics and marketing purposes.

10. Dispute Resolution

10.1 Both parties will make reasonable efforts to resolve any disputes or disagreements in good faith and amicably before taking any formal legal action.

10.2 If a dispute cannot be resolved through discussion or mediation, any court proceedings must be filed and heard in Auckland, New Zealand, which both parties agree is the exclusive location for such matters.

10.3 This Agreement is governed by and must be construed in accordance with the laws of New Zealand.

11. Suspension and Termination

11.1 We may suspend or terminate your access immediately if you breach these Terms or appear likely to do so.
11.2 We may also terminate without cause by giving 30 days’ written notice.
11.3 Upon termination, you must:

  • pay all outstanding invoices;
  • stop using the platform; and
  • return or delete our confidential information.

11.4 Prepaid Fees are non-refundable unless we terminate without cause, in which case we may refund a fair portion.

12. Miscellaneous

  • Amendments: We may update these Terms by posting a new version and notifying you by email. If you do not agree, you must cancel your subscription within 7 days – failure to do so will be deemed as acceptance of these terms and conditions.
  • Force Majeure: We are not liable for delays outside our control (e.g. natural disasters, internet failures).
  • Governing Law: This Agreement is governed by New Zealand law.
  • Jurisdiction: The courts of New Zealand have exclusive jurisdiction.
  • Notices: Notices must be in writing and may be sent by email.
  • Assignment: You may not assign this Agreement without our consent. We may assign it without notice.
  • Entire Agreement: These Terms form the entire agreement between you and Getting Hitched Limited.
  • Waiver: No waiver is valid unless in writing.
  • Survival: Provisions that by nature should survive termination do so.
  • Relationship: This Agreement does not create a partnership, employment, or agency relationship.
  • Severability: If any provision is invalid, the rest remain effective.
  • Non-circumvention: You must not avoid or undermine the intent of this Agreement.

Contact Details

Getting Hitched Limited
Email: info@thatreview.co.nz
Website: https://thatreview.co.nz